Customer Relationship Management
Customer Relationship Management captures and tracks
information for sales and marketing from walk-in prospects to sale, and
even post sales appointment scheduling. All appointments are visible to
the appropriate account manager- from sales to follow up calls and
service.
Sales Inquiry and Appointment Scheduling
An intelligent feature for grouping
and filtering related inquiries from the same family, company, or
individual ensures helps your sales people avoid redundant follow-ups on
the same lead, as well as minimize duplicate pipeline reporting.
Submitting a quotation with
different options and financing schemes come easily with the system's
automated amortization features.
Pre-Sales Features:
- Sales lead monitoring from initial inquiry to actual close
- Product catalogue browsing
- Sales appointments
- Supervisor review of appointment schedules and sales calls
- Monitor sales stages
- Classifies sales probabilities
- Keeps all sales call histories
- Electronic Follow-up and Reminders
- Lead generation reports
- Available to desktop and mobile handheld devices (Palm OS and Pocket PC)
- Post-Sales Features
-
Feedback collection for:
-Vehicle Sales
-Service - Customer Incident and Resolution recording
- Service Appointments
- Time-for-Service reminders reports
3/F Don Pablo Bldg. 114 Amorsolo Street. Legaspi Village, Makati City, Philippines 1229
Tels. (632) 8126149; (632) 7596982 to 84 (632) 8934032; Fax(632)8123229
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